Refund policy

Returns

You are welcome to return your goods for two weeks after you receive the order. You cannot return by not accepting delivery.

The item(s) is your responsibility from the time you receive it until it is back with us, so remember to save your shipping receipt.

We reserve the right not to issue a full refund if the item has been handled in any other way than what is needed to determine the contents of the package and trying the item on carefully.

Your refund will be by the same way we received your payment.

If you decide to return your item please send it to the following address:

Sasha La Mer
att. Returns
Miravej 10
DK-7100 Vejle
Denmark

For return shipping from Denmark it is possible to get a free return shipping label. Please send e-mail to info@sashalamer.com

For orders from Germany and Sweden we offer free return shipping for partial returns, i.e. if you order more than one item and return only some of them. To get a return label from Germany or Sweden, please send an e-mail to info@sashalamer.com

You can only send us packages that are delivered to this address. We will not pay any customs fees or charges for returned items and your package may be lost at your risk if not declared correctly.